Millie Citton freelance CRO specialist based in Veneto Italy

Hi, I'm Millie — and I've spent 15 years figuring out why websites don't convert.

Now I help small businesses fix theirs — without the agency price tag.

THE STORY

I spent my career in the UK working in-house and agency-side, running conversion rate optimisation programmes for major European and US brands across automotive, retail, beauty, finance, and entertainment.

The kind of work I was doing — A/B testing at scale, full funnel analysis, personalisation strategy, team building — was generating millions in measurable revenue impact. But it was only accessible to businesses with large budgets, dedicated teams, and six-figure agency contracts.

I moved back to Italy — where I'm originally from — and started Sblocco with a straightforward idea: the same expertise that drives results for big brands should be available to any business with a website that isn't working.

BY THE NUMBERS
15+

years in CRO and digital experience

$1.9m

estimated annual revenue impact from a single form redesign

$2m

projected annual saving from a single cookie banner optimisation

20–45

A/B tests shipped per month at peak

Results achieved across major brand programmes in automotive, retail, and beauty.
Named among the fastest growing women in CRO, experimentation and growth on LinkedIn.

CRO isn't just for big ecommerce stores.

Every business with a website needs it to work — whether that's a Shopify store selling products or a psychologist trying to get new client enquiries. The principles are the same. The friction points are the same. The fix is the same.

What I do is look at your site the way your customers do — without jargon, without a lengthy process, and without a retainer. I find what's not working, show you exactly what to change, and give you everything your developer needs to build it.

I work independently, which means you always work directly with me. No junior account managers, no handoffs, no diluted thinking.

Why it matters
Direct access to senior expertise — no account managers in between
No retainers, no long contracts — just the work you need
Platform-agnostic — Shopify, Webflow, custom builds, any CMS
BASED IN VENETO, ITALY
Millie Citton freelance CRO specialist based in Veneto Italy

I trained and built my career in the UK, where CRO as a discipline is far more advanced and embedded than most European markets. I bring that level of rigour and experience to every project — wherever in the world the client is. Based in Veneto, Italy — one of the few senior freelance CRO specialists working directly with small businesses in Italy and across Europe.

I work remotely with businesses across Europe, the UK, and worldwide. No office, no overhead, no unnecessary process. Just fast, focused, expert work.

Are you a digital agency looking to offer CRO to your clients? Find out how we can work together →

Want to see what I'd find on your site?

Start with a free review — no commitment, no jargon, just a straight answer on what's not working and what to fix first.

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