Your Shopify store is getting visitors. So why isn't it getting sales?

I go through your Shopify store the way your customers do — and show you exactly where they're losing interest and leaving without buying.

💡 You get a Figma audit board, a clickable prototype, a Loom walkthrough, and a Google Sheet roadmap — not a list of suggestions.
✦ For Shopify stores already getting traffic — and stores planning a redesign or migration to Shopify.
Millie Citton named among fastest growing women in CRO experimentation and growth on LinkedIn
Featured in
fastest growing women in CRO, experimentation and growth on LinkedIn
Website CRO audit before and after improvement illustration

Based in Veneto (Treviso) — working across Europe, the UK and worldwide.

Website CRO audit before and after improvement illustration

Based in Veneto (Treviso) — working across Europe, the UK and worldwide.

Millie Citton named among fastest growing women in CRO experimentation and growth on LinkedIn
Featured in
fastest growing women in CRO, experimentation and growth on LinkedIn
15+ Yrs Experience
No Retainers
Delivered in days
15+ YEARS
Experience
No
Retainers
Delivered
in days

Your Shopify store looks good. It's just not selling.

SOUND FAMILIAR?

You're getting Shopify traffic, but not enough sales

People browse your products but don't add to cart — and you don't know why

You've tweaked the theme but nothing seems to move the needle

You're about to do a redesign but don't know what to fix first

HOW I HELP YOU

I find exactly where Shopify shoppers lose interest and leave

You see a section-by-section breakdown of what's not working

You get a prototype showing what the page should look like

Your developer knows what to build in Shopify — and in what order

Get Free Website Review

A quick, no-obligation expert look at what's not working — and what to fix first.

WHAT THE AUDIT UNCOVERS

Three things most Shopify stores don't know about their own site.

Where Shopify shoppers drop off

Specific pages and sections where visitors lose confidence and leave — product pages, collection pages, checkout flow, and mobile experience — identified and explained.

Why they don't buy

The exact friction points — unclear messaging, missing trust signals, buried calls to action — quietly killing your Shopify conversion rate every day.

What to fix first

A ranked breakdown of the highest-impact changes, sorted by priority, budget, and dev resource needed.

Most of these issues are invisible until someone looks at your Shopify store the way your customers do.

No analytics access needed. Most small Shopify stores don't have enough traffic for data to be statistically meaningful anyway. What I apply are proven conversion principles — patterns that cause drop-off on almost every ecommerce site, regardless of traffic volume.

HOW SBLOCCO WORKS

From underperforming Shopify store to clear fix plan — without the long agency process

01

Send me your page or website URL

Tell me which page or journey isn't performing. No analytics access needed, no lengthy onboarding.

02

I review it like a customer would

I go through your page section by section — layout, copy, structure, calls to action — and identify every point where visitors are losing interest or getting confused.

03

You get all you need to fix it

A Figma audit board with annotated before/after, a clickable prototype across all devices, a Loom video walkthrough, and a Google Sheet roadmap so you and your developer know exactly what to fix — and in what order.

Services & pricing

Choose the level of fix you need

🔒 Founding client pricing — rates will increase as capacity fills.

Free Website Review

FREE

A personalised PDF with 3 high-impact fixes for one page of your Shopify store. No generic tips.

  • Send me the URL of the page you'd like to improve
  • I'll identify the main friction points and highlight the changes most likely to increase sales or enquiries
  • Delivered as a short personalised PDF — not a generic checklist
  • Limited to one free audit per client
  • Perfect if you want a quick expert view before committing.
Get Free Website ReviewView sample audit →

Estimated delivery: 1–2 working days

Page Audit + Prototype

Starting from €499

A complete fix plan for one key page of your Shopify store — with a working prototype your developer can build from.

  • Figma board — annotated before/after, component-by-component breakdown
  • Clickable prototype — desktop, tablet & mobile
  • Loom video — one full walkthrough of every decision
  • Google Sheet roadmap — every change listed by priority, area, and impact
  • Perfect if you want to fix a Shopify product page or collection page without wasting dev budget on guesswork.
DISCUSS MY AUDITView sample audit →

Estimated delivery: 3–5 working days

Full Funnel Audit + Prototype

Starting from €799

A complete fix plan for your entire Shopify customer journey — from landing to checkout.

  • Figma board — full funnel map, current vs improved, step-by-step breakdown
  • Clickable prototype — every page, all devices
  • Loom video — full walkthrough of the entire funnel
  • Google Sheet roadmap — prioritised by impact, budget & dev resource
  • Perfect if the problem isn't just one page. I'll show you where your Shopify store is losing customers — and how to fix it.
DISCUSS MY AUDITView sample audit →

Estimated delivery: 5–7 working days

Not sure what you need? Or perhaps you're after a tailored package?

Get in touch — no commitment required. Tell me what's not working on your Shopify store and I'll recommend the right option for your budget and timeline.

GET IN TOUCH

Not sure which option fits your Shopify store?

Tell me what's not working and I'll recommend the right tier — with clear pricing before you commit to anything.

I'll reply within 24 hours.

✋ No commitment — I'll recommend the best option before you decide.
I’ll reply within 24 hours with clear next steps.
🚀
Thanks for reaching out!
I’ve received your message and will get back to you as soon as possible – usually within 1–2 working days.
In the meantime, feel free to connect on LinkedIn.
Oops! Something went wrong while submitting the form.
Prefer email? Reach me at sblocco.cro@gmail.com

What I change — and why

Real work. No invented numbers.

Before
After
Client Case Study (Product Page Review)

A complete page audit and redesign for a sustainable e-commerce store. By clarifying the value prop and improving scannability, we defined exactly how to turn browsers into buyers.

Clearer call to action

Made the next step visible earlier and easier to act on.

Cleaner visual hierarchy

Reduced clutter and guided attention to what matters most.

Earlier trust cues

Brought proof and reassurance closer to the buying decision.

Stronger product story

Turned the page into a clearer narrative around value and impact.

Before
After
Concept audit (Full funnel redesign)

A complete restructuring of the customer journey to remove friction, reduce decision overload, and guide users from first click to checkout with clarity.

Simplified the journey

Reduced unnecessary steps and kept users moving forward with clear decisions.

Rebuilt the funnel flow

Reordered key moments to build intent before introducing upgrades.

Removed decision overload

Cut competing choices and focused attention on one action at a time.

Strengthened conversion logic

Aligned each step to guide users from interest to confident purchase.

What my clients say

Real feedback from brands I've helped grow.

"Working with Millie has been incredibly valuable in helping me re-envision my product pages so they communicate both my brand story and product features much more clearly. She brings a real depth of CRO expertise and a strong understanding of website usability, and it shows in every suggestion she makes.What stood out most was Millie’s attention to detail and her exceptionally clear, efficient communication. She took the time to explain the rationale behind her recommendations and used video walkthroughs to guide me through proposed changes, which made the whole process feel straightforward and collaborative.Her thoughtful advice and the questions she asked prompted me to step back and reflect more strategically on how my website should work for my customers. I’d highly recommend Millie to any business looking to improve their website experience and conversion performance."

Priya Velusami
Founder
Pri Pri

Want to know what's costing you sales on your Shopify store? Start here — it's free.

Send me your product page, collection page, or homepage URL and I'll send you a personalised PDF with 3 specific fixes.

No generic tips — just actionable changes for your store.

You'll receive your free audit within 1–2 working days.

Limited to one free audit per client.

🚀
Thanks – your free audit is on its way!
Great choice! I’ve received your details and will personally review your page. Expect your custom Mini‑Audit PDF within 1–2 working days.
In the meantime, feel free to explore my services or connect with me on LinkedIn.
Oops! Something went wrong while submitting the form.

Frequently asked questions

Answers to the burning questions in your mind.

Is this only for Shopify stores?

This page is built specifically with Shopify in mind, but the same audit service is available for WooCommerce, custom builds, and any other ecommerce platform. The principles are identical — platform doesn't change how customers behave.

Do you need access to my Shopify admin?

No — just send the URL of the page or journey you want reviewed. No Shopify admin login, no lengthy onboarding required. If you do have Shopify analytics or Google Analytics and you're happy to share a report, I'll factor it in — it can help prioritise which pages are worth focusing on first. But it's never a requirement.

I'm already spending on ads and SEO. Do I really need this too?

If your Shopify store isn't converting, every euro you spend on ads is sending people to a leaking bucket. You pay to get them there, then lose them anyway. Fixing your store first means every future euro you spend on traffic actually works harder.

You don't need my analytics — doesn't that mean it's just your opinion?

No. Most Shopify stores don't have enough traffic for analytics data to be statistically reliable anyway. What the audit applies are proven conversion principles: patterns that consistently cause drop-off across Shopify stores, regardless of traffic volume or theme. It's pattern recognition built from years of CRO work, not guesswork.

Some fixes will need a Shopify developer — what if I don't have one?

The Google Sheet roadmap tells you which changes need a developer and which don't. Many changes in Shopify — copy, images, button text, section reordering — can be done directly in the Shopify theme editor without a developer. For structural changes, the Figma board gives any Shopify developer everything they need to build without guesswork.

I'm on a Shopify theme — will your recommendations actually work for me?

Yes, and here's why. Most conversion problems on Shopify stores — unclear headlines, weak product descriptions, buried calls to action, missing trust signals, poor mobile layout — can be fixed directly in the theme editor without touching a single line of code. The audit identifies what to change and why. Where a recommendation does require development work, the Google Sheet roadmap flags it clearly so you know exactly what needs a developer and what doesn't. The prototype shows the ideal outcome — your developer or theme customiser then implements it within your setup.

I'm planning a Shopify redesign or migration — how does this fit?

Use the audit as your brief before you give instructions to your developer or agency. It tells you exactly what to build and why, so your budget goes into the right changes from day one rather than being spent on guesswork.

What's the difference between the Page Audit and the Full Funnel Audit?

The Page Audit covers one key page — typically a product page or collection page. The Full Funnel Audit covers your entire Shopify customer journey from the entry page through to checkout, including a journey map and multi-page prototype.

> Example of single page audit
> Example of full funnel audit

How long does it take?

Free review: 1–2 working days. Page Audit: 3–5 working days. Full Funnel Audit: 5–7 working days.